Use the official account process
Start with the operator’s responsible-gambling or account-support channel and follow its current instructions.
Self-exclusion
Self-Exclusion — How to Block Access and Strengthen the Decision
Self-exclusion is a protective tool for stopping gambling access. Use the operator’s official process, add external barriers where possible, and seek independent support when gambling is causing harm.
Independent publisherEvidence-led content18+ • Gambling involves risk
Protective control
Self-exclusion is a barrier to account access, not a betting strategy
Self-exclusion is intended to help someone stop gambling for a defined period or longer. The exact process, duration and reopening rules depend on the operator and jurisdiction, so use the current official self-exclusion process for every account you hold.
Cover every account you use
Excluding from one operator does not automatically block every gambling account or website.
Add external barriers
Banking blocks, device filters, payment controls and support from trusted people can strengthen an exclusion plan where available.
During exclusion
Reduce the routes that can bypass the decision
Self-exclusion works best as part of a broader plan. Remove saved gambling links, marketing messages and payment shortcuts; consider blocking software or bank-level controls; and seek independent support if urges remain difficult to manage.
- Do not create replacement accounts to bypass an exclusion
- Unsubscribe from gambling marketing where possible
- Remove gambling apps and saved payment methods
- Use independent support if gambling is affecting wellbeing or finances
- Do not rely on willpower alone if repeated relapse is occurring
Return decisions
An exclusion ending does not mean returning is the right choice
If an exclusion period expires, reassess why it was needed. Where gambling previously caused harm, continuing the exclusion or maintaining stronger barriers may be safer than restoring access.
If gambling is causing immediate financial, psychological or relationship harm, prioritize support and protective controls over any decision about betting or casino products.
Related safety guidance
Build a broader protection plan
Responsible Gambling
Review limits, warning signs and early protective actions.
Independent help
Use a recognized local gambling-support or health service for confidential assistance.
Financial controls
Where available, consider gambling blocks offered by banks, payment providers or device tools.